The New

Dear Valued Customer,

I want to let you know that we are very aware of the frustrations and issues that have
resulted from the closure of the Robert Allen UK operations. In our efforts to swiftly
alleviate your concerns and provide you the best service, we have set up simple, easy
ways for you to get all your questions answered and move forward with any immediate
and future needs.

For all UK clients
Simon Playle, Ltd. has been appointed the new distributor for Robert Allen and Beacon
Hill in the UK. You can now place your orders directly with Simon Playle Ltd. Simon
has already begun processing open Robert Allen and Beacon Hill orders originally
placed with Robert Allen UK. Simon will have Robert Allen and Beacon Hill samples in
his showroom on Kings Road in the next few weeks. Simon Playle, Ltd. is able to
invoice you in £/meter, and for now, will be honoring the existing price list. If you
currently have an open Robert Allen or Beacon Hill order, please contact Simon directly
for assistance:

Simon Playle Ltd.
1.24 The Plaza,
535 Kings Road,
London SW10 0SZ
+44 20 7371 0131

For all Germany clients
SOS Yachtservice has been appointed as the new distributor for Robert Allen and
Beacon Hill in Germany. Effective immediately, you can place your orders directly with
SOS Yachtservice. SOS Yachtservice will handle the transport from the USA and will
provide invoices for Robert Allen and Beacon Hill orders. Payments should be made
directly to SOS Yachtservice, according to their terms and conditions.

SOS Yachtservice
An der Grenzappel 41
28107 Bremen
0421 41737841

For all clients outside the US, UK & Germany
Please contact
Krista Seth
+1 631 273 8800 x4247

To address more questions you may have, please visit our FAQs page which
will be continuously updated during this transition.

We recognize that as we integrate the Robert Allen and Duralee legacy brands into
The Robert Allen Duralee Group, uncertainties can arise. We thank you for your patience
during this transition and most importantly, we thank you for your business.

All my best
Lee Silberman
Chief Executive Officer